Privacy Policy
Effective Date: December 8, 2025
Carswell Heating and Sheet Metal LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information, and your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following types of personal information when you use our website, contact us, or engage with our services:
- Identifiers: Name, email address, phone number, mailing address
- Commercial information: Service requests, purchase history, or inquiries
- Internet or electronic activity: IP address, browser type, device information, pages visited on our website
- Other information: Any information you provide voluntarily, including messages through contact forms
2. How We Use Your Information
We use your personal information for purposes including:
- To respond to inquiries and provide requested services
- To process transactions and deliver services
- To send updates, promotional materials, or service-related communications (you may opt-out at any time)
- To improve our website, services, and user experience
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- With service providers who perform functions on our behalf (e.g., email, hosting, analytics)
- As required by law or legal process
- To protect our rights, safety, or property, or that of our users
4. Your California Privacy Rights
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You can request details about the personal information we collect, use, and share.
- Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell personal information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at:
- Email: help@carswellheating.com
- Phone: 831-372-0728
- Mailing Address: 344 Roberts Ave, Seaside, CA 93955
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage or disable cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the last update. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Carswell Heating and Sheet Metal LLC
- Email: help@carswellheating.com
- Phone: 831-372-0728
- Mailing Address: 344 Roberts Ave, Seaside, CA 93955
