Last Updated: October 9, 2026

Carswell Heating and Sheet Metal LLC (“we,” “our,” or “us”) operates carswellheating.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

1. Information We Collect

• Information you provide: When you submit our contact form, we collect the information you enter: your name, phone number, email address, and the details of your message.
• Information collected automatically: Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, and the pages you request. These server logs are used for security and to keep the Site running. We do not use them to identify or profile visitors.

2. How We Use Your Information

We use the information you submit to respond to your inquiry, provide estimates, schedule and perform heating, cooling, generator, and related services, and communicate with you about your request by phone, text, or email. We do not sell or rent your personal information, and we do not use it for advertising.

3. Who We Share Information With

We share information only in the following circumstances:

• With service providers that help us operate the Site and our business, such as our website hosting provider and our email provider, and only as needed for them to provide those services
• As required by law or legal process
• To protect our rights, safety, or property

Our Site loads fonts from Google Fonts. When it does, your browser connects to Google’s servers and Google receives your IP address. See Google’s Privacy Policy for how Google handles this information. Other than this, we do not allow third parties to collect personal information about your online activities over time and across other websites through our Site.

4. Cookies

We do not use advertising or analytics cookies. The Site uses one first-party cookie, jltma_popup_visitor, which records whether you have already seen an announcement popup so it is not shown to you repeatedly. It does not contain personal information and is not used to track you on other websites. You can block or delete cookies in your browser settings. If you do, the popup may reappear.

5. “Do Not Track” Signals

Some browsers can send a “Do Not Track” (DNT) signal. Because we do not track visitors across websites or over time, the Site does not respond differently to DNT signals.

6. Data Retention and Security

We keep contact form information only as long as needed to respond to you, provide services, and maintain normal business records. We use reasonable administrative, technical, and physical safeguards to protect it, but no method of transmission over the internet or electronic storage is completely secure.

7. Your Choices and Requests

• Access: You may ask us what personal information we have about you.
• Correction: You may ask us to correct information that is inaccurate.
• Deletion: You may ask us to delete your information, subject to any records we are required to keep by law.
• Non-Discrimination: We will not deny service or charge you differently for making a request.

To make a request, contact us using the information below, and we will respond within a reasonable time.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or would like to make a request, please contact us:

• Carswell Heating and Sheet Metal LLC
• Email: carswellheating@gmail.com
• Phone: 831-372-0728
• Mailing Address: 344 Roberts Ave, Seaside, CA 93955